First steps in the RPA

How to prepare the automation implementation in the company so that it will be fast and efficient?

WHAT IS IMPORTANT BEFORE STARTING THE AUTOMATION?

  1. An overview of processes within the company and choice of those which are repeatable.
  2. Decision whether to commission the implementation of the robot to an external company or to build an internal department with competences enabling for such implementation.
  3. Preparation of the process map, i.e. a precise description of the process selected for the automation, taking into consideration all exceptions that occur in that process. It is a starting point for programming the robot.

POTENTIAL CHALLENGES DURING THE RPA IMPLEMENTATION:

  1. Lack of expertise and technical support, since automation is not an IT project.
  2. Conviction that if a company hires next three persons, the automation will not be needed.
  3. Reluctance of the employees, fear of being replaced.
  4. Regulations challenges (safety rules, reporting, access to the systems).

HOW TO CHOOSE A PROCESS FOR AUTOMATION? ANSWER TO THESE QUESTIONS:

YES

  • The process is repeatable and its performance is monotonous for the employee who carries it out manually.
  • The process is prone to human mistakes and has small amount of exceptions.
  • The process is prone to frequent changes.
  • The process processes large amounts of data.

NO

  • The process is not repeatable and manual performance of this process by the employee is not monotonous for him/her.
  • A minor automation will improve the course of the process – automatize instead of robotise.
  • The process does not process large amounts of data.

WHEN IS IT PROFITABLE?

Robots are the first IT technology that is cheap enough that almost each company can afford it. Their cost starts from several thousand PLN and depends on their advancement degree.

If any process in the company takes at least one hour par day, it is repeated every day, it is worth considering automation, since it ensures return on investment already after several months since the implementation.